Privacy Policy

iScaleLabs is operated by Pix on Demand LLC, a Wyoming limited liability company. We run iscalelabs.com and a suite of browser extensions and web tools for print-on-demand researchers, including Pintwist, iScale Etsy, iScale Merch, and others listed at /apps.

Contact: contact@iscalelabs.com

Website analytics and performance

We use Vercel Web Analytics and Speed Insights on our website to understand page visits, referral sources, device and browser categories, country-level traffic, and real-world performance. We also record limited, non-personal conversion events such as a Donate page visit, the source page that sent the visitor, and whether a payment flow was started or returned successfully. If the website encounters a browser error, we record only the page path, general error type, and failure category. Error messages, stack traces, query strings, payment data, and account identifiers are not sent with that analytics event.

These measurements are used to improve our own website and tools. We do not use them for advertising, cross-site tracking, device fingerprinting, or the collection of payment-card details.

1. Account data (when you sign in)

Authentication is handled by Clerk. When you sign in to iScaleLabs, Clerk receives and stores or provides:

• Your email address (always)
• Your display name and profile image (only if you sign in with Google OAuth, in which case Google provides them)
• A Clerk user ID we use as your account key
• Account metadata used for access control, feature access, and support

We use account data only to authenticate you, let you into the community and tools, associate your settings, manage feature access, support your account, and prevent abuse. We never use it for advertising or share it with third parties for marketing.

See Clerk's privacy policy for how they handle this data.

2. Product data (when you use our tools)

Each iScaleLabs app may generate research data as you use it, but where that data is stored and who receives it varies by app. The three browser extensions described below keep their research data locally and do not send it to iScaleLabs. A hosted or signed-in tool may use your account or server-side storage only when its own section explicitly says so.

Pintwist

Pintwist is an open-source Chrome extension for Pinterest research. It runs entirely on your device and requires no iScaleLabs account, backend, analytics, or telemetry.

It handles and stores the following locally in your browser:

• Public pin IDs, titles, descriptions, images, links, and board or pinner details
• Public save, reaction, share, repin, comment, and creation-date metrics
• Your local catalog, filters, sort choices, and extension settings
• CSV data generated when you export your local catalog

Pintwist reads Pinterest using your own logged-in browser session. Its catalog remains in Chrome storage and local IndexedDB, and CSV exports are generated locally. None of this data is sent to iScaleLabs or aggregated across users.

iScale Etsy

iScale Etsy is an open-source Chrome extension for Etsy product research. It runs entirely on your device and does not require an iScaleLabs account.

When you use the extension, it stores the following locally in your browser:

• Etsy listing URLs, titles, prices, ratings, review counts, and images
• Search keyword, page number, listing position, and ad flag for each result
• Timestamps of when each listing was captured
• Imported CSV data you choose to load into the extension
• Your extension settings (scan delays, auto-download thresholds, etc.)

All of the above stays in browser-local IndexedDB and extension storage. Nothing is sent to iScaleLabs. CSV exports are generated locally and saved to your Downloads folder. The extension requests Etsy pages using your browser's own logged-in Etsy session, exactly as if you had clicked the links yourself.

Source: github.com/iScale-Builders/iscale-etsy.

iScale Merch

Other iScaleLabs apps

As we launch additional apps, we'll add a specific section here for each one before it goes live. Until then, the common rule applies: minimal data, anonymous where possible, never sold.

3. Operational logs (via third parties)

Our hosting and infrastructure providers — Vercel, Supabase, and Clerk — may retain logs containing IP addresses and request metadata for security, debugging, and abuse prevention. Retention depends on the provider, product, and plan settings. These logs are governed by the respective providers' privacy policies:

• Vercel Privacy Policy
• Supabase Privacy Policy
• Clerk Privacy Policy
• OpenAI Privacy Policy (user-triggered AI features only)

We do not bulk-copy provider infrastructure logs into a separate analytics system. Some hosted app events, API activity, settings, and abuse-prevention records may be stored in Supabase when an app-specific section says server-side storage is needed. Pintwist, iScale Etsy, and iScaleMerch research is not stored there by iScaleLabs.

• Account data → authenticate you, let you into the community area and tools, manage feature access, sync settings, contact you about your account if needed, prevent abuse, and comply with legal obligations.
• Product data → power the features of an app. Server-side use applies only when the app-specific section says data reaches iScaleLabs. For Pintwist, iScale Etsy, and iScaleMerch, research data is used on your device to provide the extension's features and is never available to us.
• Logs → security, abuse prevention, performance troubleshooting. Only our hosting providers handle this.
• Website analytics → understand which pages and referral sources are useful, measure the Donate funnel, and improve real-world page performance.

• You — see "Your rights" below for what we can return to you and how.
• iScaleLabs staff — for operation, support, and analysis of data actually sent to our services. Staff cannot see Pintwist, iScale Etsy, or iScaleMerch research stored only on your device.
• Our processors — Clerk, Supabase, and Vercel for the website and hosted services. OpenAI receives selected iScaleMerch text only when you explicitly invoke a ChatGPT feature under your own account.
• Nobody else. We do not sell, rent, or share your data with third parties beyond those processors.

• Account data: kept while your account is active. Email us to remove it.
• Hosted product data: retained only as long as needed for the hosted feature described by that app. Account-linked records can be exported or deleted on request where they can be matched to your account.
• Local extension data: Pintwist, iScale Etsy, and iScaleMerch data remains on your device until you clear it in the extension, uninstall the extension, or delete exported files yourself.
• Operational logs: retained by our hosting providers and app databases according to their policies, plan settings, and our operational needs.

Depending on your location, you have the right to access, correct, export, or delete data we hold about you. Here's specifically what we can and can't do for each kind of data:

• Account info (Clerk): your email, name, sign-in history. We can export or delete this on request.
• Account-linked app records: settings, feature-access records, and API activity for hosted services. We can export or delete these on request where they are tied to your account. This category does not include local-only extension research.
• Local-only extension data: we cannot export, correct, or delete data that never reaches us. Use each extension's local controls, uninstall it, or delete its exported files on your device.
• Sale of data: we don't sell data to anyone.

Email contact@iscalelabs.com from the address on your account to exercise any of these. We aim to respond within 30 days.

iScaleLabs is not intended for users under 16. If you're under 16, please don't create an account or use our tools. If we learn we've collected data from someone under 16, we'll delete it promptly.

• HTTPS everywhere
• Encrypted password storage (via Clerk — we never see or store passwords)
• Database access controls and server-side permission checks
• Periodic review of security configuration, dependencies, and provider advisories
• No private API keys in client code. Clerk publishable keys and Supabase anon keys shipped with our website or extensions are designed to be public; sensitive keys live only on the server or in provider-managed environments.

No system is perfectly secure. If a breach occurs that affects you, we'll notify you as required by law.

We may update this policy. The date at the top of this page reflects the most recent change. We may notify users of material changes via the apps or email when we have a reasonable way to do so.

Questions, concerns, data requests — email contact@iscalelabs.com.

Our legal entity is Pix on Demand LLC, a Wyoming limited liability company doing business as iScaleLabs.